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- Win a Family Holiday & Bike Package valued at $2800
- Electric Bike Sale Terms & Conditions
- Zip Money 24 Months Interest Free
- Terms and Conditions: Club 99
- Privacy Policy
- Online Terms of Sale
- E-Bike Test Riding Policy
- Price Protection Guarantee
- Terms and conditions: 99 Bikes Database
- 5% Best Price Guarantee
- Perfect Ride Guarantee FAQ's
- Pedal Clipper Safety Recall
- Shimano Voluntary Crankset Inspection
- Magnum X4P U-Lock Safety Recall
- Pedal Packer Cargo Bike Recall
- 2025 Norco Sight VLT CX C1/C2/C3 Bike Recall
- Cube Acid MTB Hybrid GEN4 Pro Bike Crank Arm Recall
- Cube23 Longtail Sport Hybrid 725 Swamp Grey Reflex Bike Recall
- Customer Complaint Process
- Customer Service Details
- Contact Online Customer Service Team
- Contact a Store
- I joined Club 99 in-store. How do I shop online?
- Club 99 Membership
- When will you send my $25 Gift Card?
- I haven't received my Club 99 card in the mail yet, when can I expect this?
- I bought a Club 99 Membership but can't log into my account online?
- How does the First Free Tune Up work?
- An item is in-stock but when I add it to cart, an out of stock error appear?
- What does Pre-Order mean?
- What does Out of Stock or Unavailable mean?
- The bike I want is not at my local store, how do I order this?
- I need help or experienced an error when checking out, who can help me?
- Can I make changes to my online order?
- Is this Product in stock?
- Pedal Bikes Warranty Information (2020-2022)
- Pedal Bikes Limited Warranty Information
- General Warranty and Product Fault Information
- Submit a Warranty
- Why couldn’t the consultant in-store provide me with an immediate refund for my online purchase?
- Does 99 Bikes offer store credit for refunds or exchanges?
- What is new condition and packaging for returns and exchanges?
- Perfect Ride Guarantee
- Returns - Refund and Exchange
- How do I get an update on my Click & Collect order?
- Why can't I place my Click & Collect order?
- Cancelling and Making Changes to a Click & Collect
- Click & Collect
- Order tracking
- Order and Delivery Issues
- The item I bought is damaged/faulty, how can I resolve this?
- What is a split order
- Do you deliver to PO boxes, locked bags and roadside mailboxes (RMB)?
- Do you ship bikes?
- Shipping and Delivery
Zip Money 24 Months Interest Free
Term only available for purchases of $1000 or more. Offer ends 31/10/2025. Available for approved applicants only and subject to completion of satisfactory credit check. Minimum monthly repayments are required. Paying only the minimum monthly repayment amount will generally not repay the purchase within the interest free period. Any balance outstanding at the expiry of the interest free period will be charged at the standard variable interest rate, 25.9% per annum, as at 1 June 2023. A monthly account fee of $9.95 applies and a one-off establishment fee may apply for new customers. Other charges may be payable, see T&Cs. Interest, fees and charges are subject to change. Terms & Conditions apply and are available on application. See your contract for further details. Credit provided by ZipMoney Payments Pty Ltd (ABN 58 164 440 993), Australian Credit Licence Number 441878).
99 Bikes acknowledges the Traditional Custodians of the Land on which we live, work and ride, and pay respects to Elders past and present
