Our 5% Best Price Guarantee is our commitment that we offer the lowest price. If you find a cheaper price, we will beat it by 5%. This applies to any product that meets the criteria below.
Best Price Guarantee

KNOW YOU'RE ALWAYS GETTING THE BEST VALUE
WHAT IS THE 5% BEST PRICE GUARANTEE?
Watch the short explainer video below to find out more.
HOW TO CLAIM IT
Our Best Price Guarantee is redeemable both online and in store. Online, you will get a response within 1 business day. In store, our consultants can do this on-the-spot.

STEP 1
Record the price and offer location, whether it be a catalogue, website or similar.

STEP 2
Let us know via our product pages on our website or visit one of our shops with your record of the cheaper price.

STEP 3
We will verify the comparison and if eligible. you'll receive the 5% off the matched price.
5% BEST PRICE GUARANTEE INCLUSIONS
Take a look at what exactly is and isn't included in our 5% Price Guarantee!

INCLUDED
- Advertised prices in Australian dollars from domestic retailers, in store and online
- Competitor’s final price inclusive of any taxes and delivery fees
- Exact-match products that are new, factory sealed, and subject to manufacturer’s warranty in Australia
- Stocked items only, available for immediate shipment

NOT INCLUDED
- All Garmin & Favero products
- Overseas websites and retailers
- Stock liquidations, advertising errors or misprints, commercial quantities. bonus offers, coupons, discount codes, vouchers, or cash back offers
- Marketplaces like eBay, Gumtree. Facebook, and Amazon
- Grey imports that don't include an Australian manufacturer's warranty
- Non-shippable products from competitors that are over 100kms from your 99 Bikes store
- This offer cannot be applied retrospectively
WHO CAN CLAIM THE 5% BEST PRICE GUARANTEE?
This guarantee is exclusively available to Club 99 members and who have paid the $5 membership fee.
If you aren't a Club 99 member, you must join in order to receive the best price guarantee.

JOIN CLUB 99 TODAY
- Get access to club prices
- The 5% Best Price Guarantee
- The 30-Day Perfect Ride Guarantee
- An annual $25 Gift Voucher
- Free First Tune Up Bike Service
- Free maintenance classes
- Free product transfer between stores
- 30-Day Receipt free returns
- Exclusive sales, discounts and offers
- Price Protection Guarantee