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Silverback Skid 16" Kids Bike (2020) Recall
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Silverback Skid 16" Kids Bike (2020), available at 99 Bikes between June 2020 and July 2020
We have identified an issue with Silverback Skid 16" Kids Bike (2020), which is subsequently the subject of a product safety recall.
Please complete the form below if you have purchased a Silverback Skid 16" Kids Bike (2020) between June 2020 and July 2020.
After completion you can bring your Silverback kids bike into your local 99 Bikes store for either an exchange, refund or replacement rear wheel free of charge.

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