We will attempt to source your preferred bike, or a suitable alternative.
If we are unable to source the bike, we can assist you with a pre-order or offer a credit to be used towards the purchase of another bike.
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Perfect Ride Guarantee FAQ's
Table of Contents
The bike I want to exchange to for my Perfect Ride Guarantee isn't available, what are my options?
If I don’t like my bike, and I just want to return it for a refund, can I?
Unfortunately no. We are normally unable to accept change of mind purchases on bikes, due to their consumable nature.
However if your bike isn't right for you, we do offer the Perfect Ride Guarantee.
Do I have to return my bike to the original store of purchase for a Perfect Ride Guarantee?
No, you can return a Perfect Ride Guarantee bike at any of our stores nationwide.
For full details about our Perfect Ride Guarantee please see here.
99 Bikes acknowledges the Traditional Custodians of the Land on which we live, work and ride, and pay respects to Elders past and present
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