We'll Beat any Price on Bikes!
| 3 reasons why 99 Bikes has the best price | ||
| 1 | We buy in bulk: Our growing network of retail stores in Queensland, Victoria, and NSW allows us to purchase in large quantities, and therefore obtain bulk discounts that other retailers cannot. We can then pass this saving on to you. | |
| 2 | We import direct: We import directly from the manufacturer, and can therefore avoid a lot of costs that can arise in ‘the middle’. We can then pass this saving on to you. | |
| 3 | You save on freight: When you buy a bike online, you pay a freight charge to have one box delivered from them, to you. When you buy a bike from 99 Bikes we’ve already saved on freight by getting heaps of bikes delivered to our stores all at once. We can then pass this saving on to you. | |
Found a better price (even on the internet)?
Step 1: Bring us a written quote
Your quote must be in writing from a competitor’s store or website (now when we say writing, if you want to start browsing on a computer in one of our stores and you come across something, we're totally cool with that). Your quote must be for an exact match on a new bike (manufacturer, model, size, colour, specifications). Bike must be currently available. 99 Bikes will match the ‘final price’ of the bike, which includes any additional charges relating to freight, tax, build fees etc. that amount to the full final price of the bike that you would be charged by the competitor. For example, if the quote is from an overseas website and you would incur freight and tax to get it to Australia, then this will be included in addition to the listed price when 99 Bikes is calculating the price to match.
Due to fees incurred when purchasing on finance, we require that these be charged in addition to the final matched price should you choose to purchase the bike using one of these options.
Step 2: Confirmation that the quote is genuine and available
99 Bikes will need to confirm that the quote is genuine and available when you present it to us. If it is, we will BEAT it by $10!
‘Cheaper than the internet’ guarantee applies to genuine quotes from registered businesses. Quote must be in writing and must be presented to us at time of purchase (although we’re happy to help you search for one on the spot!). Offer must be available and able to be purchased by the general public when you bring it to us. Prices available due to membership of a group or corporate entity, or subscription to a closed group are excluded.
So you'll give me $10 off, but what else do I get?
- You can talk to friendly, trained professional about what is going to be best bike for you. You don't need to rely on deciphering complicated spec sheets, and manufacturer descriptions as the only way to make your decision.
- You'll be professionally fit to your bike by a trained consultant using market leading bike fitting software.
- You get to look, touch and ride your bike before you buy it. You don't have to decide based on looking at a few pixels!
- You don't have to wait for your bike to turn up in a box, you can get riding straight away!
- You don't have to put the pieces together. One of our qualified bike builders will do this for you - much easier, and much safer!
- You'll get a free first service - every bike needs a gear tune after 4 to 6 weeks, book it in and we'll do it free.
- You can come back in and see us if you have any questions or dramas (try taking your bike back to a website if something goes wrong...)
- You have our Perfect Ride Guarantee, so if you don't love it you can swap it free*
Perfect Ride Guarantee - Love it or Swap it!
Enjoy peace of mind knowing if you’re not completely satisfied with your new bike, within 30 days you have the option to:
- Exchange your bike for another of greater value and pay the difference, or
- Exchange for one of a lower price and we will refund you the difference*
This guarantee is valid for both online and in-store bike purchases. Proof of purchase from ’99 Bikes’ is required. Bike must not be damaged in any way. General wear is acceptable (see guidelines below). Bikes purchased using finance options will be subject to the terms & conditions of their agreements. A bike may be downgraded to a value of 66% of the initial price.
Example: If you purchase a bike for $1000, you may exchange it anytime in the first 30 days for a bike costing $660 or more (66% of initial price). If the price of your second bike was $660, we will happily refund $340.
You may upgrade to a bike of any value and pay the difference from your original purchase.
Exchange Guidelines
If you think you may want to exchange your bike for any reason we recommend:
- Do not race on your bicycle
- Avoid trails or situations where you may fall
- Do not ride in wet conditions
General Wear Guidelines
The following conditions constitute minor wear and are acceptable for exchange:
- Tire Wear
- Chain Wear
- Handle bar tape wear
- Minor dust on the frame
If your bike does not meet these guidelines, you may be charged an additional fee to exchange bikes. In the case of major wear or damage (scratches on frame, damaged components etc) any exchange will take place at the discretion of 99 Bikes.
